TOMMY WALSH
Team Lead · Network SME · AV Specialist · Builder
"You've got two hands young lad, use them"
ABOUT ME
From Carrigaholt, County Clare — a fishing village with a castle and Atlantic gales. From pulling pints at 16 to leading Microsoft support teams across four countries — every job taught me something. I fix things, I build things, and I lead people. Whether it's a Crestron panel, a ServiceNow workflow, or a team of engineers across five time zones — I figure it out.
🏰 HOME — CARRIGAHOLT
Loop Head peninsula, County Clare — where the Shannon meets the Atlantic. A fishing village with a 15th-century castle, one pub, one shop, and the best sunsets in Ireland. Grandad's garage, the harbour, and endless space to take things apart and figure out how they work. This is where it all started.
1998 – 2002
Fennels Bar & Restaurant
Bartender · Kitchen Staff
Where it all began — Fennels in Carrigaholt, the local at the end of the road in Loop Head. Four years pulling pints, running food, and managing a packed Friday house. Learned to read a room, handle pressure, and keep twenty things moving at once.
2002 – 2003
Walsh's Statoil Station
Forecourt Attendant
The family business — one of hundreds of Statoil-branded forecourts across Ireland. The Norwegian oil giant acquired BP Ireland's network in 1992. Early mornings, all-weather shifts, stock management, cash reconciliation. The brand later became Topaz (2008) then Circle K (2016).
2003 – 2005
Dell Inc.
Manufacturer — Raheen Industrial Estate
First taste of the tech world, inside Dell's legendary Limerick plant — EMEA's manufacturing heartbeat since 1991, built in the old Atari factory. At its peak: 4,500 employees, Ireland's biggest exporter. Building PCs on the production line — learning every component, every connection.
2006 – 2007
JK WholeSale
Fish Monger · Delivery Driver
Early starts, cold hands, and a crash course in logistics. Cutting, prepping, and delivering fresh fish across Clare — market to customer before sunrise. The unglamorous side of supply chains.
2007 – 2008
Walsh Auto Repairs
Trainee Mechanic
Back to the family workshop — Grandad's garage. Diagnostics, mechanics, systematic troubleshooting. Strip it down, find the fault, fix it, put it back together. The same problem-solving muscle that IT demands, just with engine grease instead of thermal paste.
2008 – 2015
Commercial Fishing — Atlantic
Deckhand — Trawlers & Potters
Seven years on the North Atlantic. 4am starts, 16-hour days, Force 8 gales. Hauling nets, shooting pots, gutting catch — from inshore potting off the Clare coast to deep-sea trawling in the Celtic Sea. Weeks at sea, no phone signal, nothing but the job and the horizon. A chapter that shaped everything.
2015 – 2016
Emerald Group Marketing
Field Sales Agent
Coming ashore and pivoting hard. EMG Sales — Ireland's leading outsourced direct sales operation. Door-to-door, face-to-face, rain or shine across Dublin. Learning to communicate value in 30 seconds and handle rejection gracefully.
2016 – 2017
Field Management Ireland
Contact Centre Rep · Account Executive
Moving from field to phone at FMI — Dublin's premier field management and contact centre company, est. 1995, Dundrum Business Park. Account management, data entry, CRM systems. The transition from hands to headset.
2018 – 2019
ICT Services @ Microsoft
IT Support Tech — AVLink SME — TechLink
The door opens. ICT Services (formerly JLS Technology, spun from Unisys Ireland in 1997) held the Microsoft onsite contract. Walking into the Dublin campus — AV systems, Crestron panels, Cisco endpoints. Every skill from every previous job suddenly clicks into place.
2019 – 2020
Auxilion @ Microsoft
Jr Site Operations Specialist — CSEO
Stepping up. Auxilion — Dublin-founded managed IT services provider (est. 2012). Global Microsoft Partner of the Year 2014. Expanded scope: cable rooms, network infrastructure, cross-team CSEO coordination.
2020 – 2021
Auxilion @ Microsoft
Site Operations Specialist — CSEO
Promoted to senior. COVID-19 hits — the campus goes quiet but the work doesn't stop. Remote support, essential onsite operations, keeping infrastructure alive for a workforce that went fully remote overnight. Crisis management in an empty building.
2021 – 2025
Unisys @ Microsoft
Site Operations → Team Lead — CSEO
Contract transitions to Unisys — a global IT services heavyweight (NYSE: UIS, est. 1986). Four years of growth. From senior technician to leading teams across Dublin, London, Reading, Oslo, and Stockholm. Network SME. Building automation in PowerShell, driving SOPs across ServiceNow.
2025 – Present
Wipro @ Microsoft
Team Lead — GS Onsite EMEA
The current chapter. Wipro (NYSE: WIT) takes the reins — a $12B global IT services giant and Microsoft's strategic "Frontier Firm" partner. Leading GS Onsite across Ireland, UK, Norway, and Sweden. Building tools with AI and Copilot, driving data-led ops, and still troubleshooting — because that's the bit I love.
GET IN TOUCH
Thanks for scrolling through my story! If you've made it this far, we'd probably get on well. Whether it's about AV, networking, team leadership, or just a good F1 chat — I'm always happy to connect.